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Return Policy

Refund & Cancellation Policy

This Refund & Cancellation Policy applies to all payments made to Avonleigh University through our website and Razorpay payment gateway.

1. General Rule

All admission fees, registration fees, course fees, certification fees, and honorary doctorate fees are generally NON-REFUNDABLE, except in special cases mentioned below.

2. Refunds Allowed in the Following Cases

A refund may be considered only if:

3. Refund Request Process

To request a refund:

  1. Email us at:
    • avonleighuniversiityusa@gmail.com
    • infoavonleighuniversity@gmail.com
  2. Mention the following details:
    • Full Name
    • Registered Mobile Number
    • Email ID
    • Course Name
    • Razorpay Payment ID / Transaction ID
    • Date and Time of Payment
    • Reason for Refund Request
  3. Our team will verify the details and respond within 5–7 working days.

4. Mode & Timeline of Refund

5. Non-Refundable Situations

No refund shall be applicable if:

6. Cancellation of Application

7. Contact for Refund & Support

Email:

Phone:


Shipping & Delivery Policy

This policy describes how digital and physical deliverables (certificates, letters, study materials, etc.) are provided by Avonleigh University.

1. Digital Deliverables

The following items are normally delivered digitally via email or portal:

Timeline:
Digital items are usually delivered within 48–72 hours after:

2. Physical Deliverables (If Applicable)

The following items may be sent physically (if opted or included in a program):

Dispatch Timeline:

3. Mode of Shipping

4. Incorrect Address / Non-Delivery

Non-delivery due to any of the below reasons will not be the responsibility of Avonleigh University:

Re-shipping charges may apply.

5. Loss or Damage in Transit

6. Non-Receipt of Digital Items

If you do not receive digital items within the timeline:

7. Contact for Delivery & Shipping

Email:

Phone:


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